Help Center

Help Center service management with a personal touch

The Help center service is provided 24/7 hours. We will response to your calls within 24 hours daily. The turnaround time can take up to 48 hours during weekends, the delay may also cause by time zone differences. Please also check both of your inbox and Spam/junk folders in your Shopup.pk email accounts when you expecting an acknowledgment. We wish you enjoy shopping via Shopup.pk.

Our calling service is used by mail catalog organizations, product help computers, telemarketing companies and any large organization that uses the phone to sell or service products and services.

If you’ve purchased and you want to get some information, you need a call center service. We offer a way to interact with our customers and provide professional care without the need for internal staff, which makes them valuable tools to retain current clients and also, in many cases, expand our customer base as well. In order buy quality products you can trust with our site. Some of our call center services available 24/7 include:

  • Customer Care
  • Channels
  • Technical Support
  • Orders Processing

Customer service is the backbone to the success of our business. The key to successful service is having customer service representatives who really understand your product or service. Shopup.pk contact recruits, hires, trains, and manages these professionals for you who have the natural skills to deliver exceptional customer care while generating more revenue for your business.

All our call center legislative body have gone through a training which covers familiarization with the client’s systems and processes, accent neutralization, and audio or video-based experience to the job and the situation they are working. Whether it is telesales, issue resolution, customer service, billing inquiry, order taking, or customer care, our call center services are seamless and transparent to our customers as an extension of our business. We care our customer, so you can focus on critical activities and enjoy significant cost savings with us. Our call center services team can effortlessly turn an account complaint or a question into a positive, well-handled inquiry. We have long years of extensive experience in delivering call center subcontracting services to customers in different industries. Our high-tech infrastructure and state-of-the-art of shopping can help you provide excellent contact support that is tailor-made for your industry and customers.

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